Cielo

A Light on the horizon

Cielo’s Sound Branding strategy, by Zanna’s agency, exposed the need to adapt in light of the pandemic’s impact on communication and brand management, especially at a time of crisis. We were challenged to change our course midway. And that’s how we created two music themes, one before and one after the world stopped. If we were talking about grace, the sky, and achievements at first, then it was suddenly time to join forces, fight and overcome. Thus, the sound logo concept of Cielo’s was born, strong and bold, with a touch of maracatu drums and guitars.

Zanna talks about Cielo

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"It had never occurred to me that we could construct a piece of music with such precision and alignment with the brand's attributes. I loved the process. Above all, it's light and enjoyable."

Rodrigo Pezzotta

Branding Manager at Cielo
 
 EMPATHIC – TRANSFORMATIVE – EMPOWERING – COMPANION –

Zanna realized that Cielo’s role, amid the uncertainties, was to help the market get through the crisis. To reach a new Sound Branding example with these requirements, we reviewed the brand attributes: Empathic, Transformative, and Empowering. From these ideas, we created a musical theme with a pop beat played by the strong drums usually associated with Maracatu. The voices and guitars are easy to sing and have strong energy. The sound logo concept, which was inserted in every company signature and piece of communication and advertising, is the most memorable synthesis of the guitar melody.

SOUND UX

The Sound Branding strategy made by Zanna Agency was applied throughout all of its communication channels: from advertising films to the sound of Cielo’s retail payment devices, going through podcasts, social media, and short videos broadcasted on Globo TV during the show “Small Companies & Large Business”. The plan is to keep applying this sound trademark with consistency in all opportunities to communicate with the audience.

Brand Manual

A Sound Branding book was created by Zanna Agency to be applied on all advertising channels and branded initiatives. To guarantee that it would be done in a manner that preserves the original content and means of communication, the guidelines were designed with a clear orientation about best practices. In it, we explain the Sound Branding and brand voice guidelines for the insertion of the music theme and sound logo, according to each format of communication: advertising films, spots, shorts, IVR (telecom), Cielo’s payment devices, digital media, and others. In addition, we established guidelines for the brand tone and personality, which must be feminine and respect its attributes.

Creation

Strategy
brand workshops
Deliveries
musical theme, sound logo, brand voice, Sound Branding book, brand manual
Sound UX
tracks for movies, podcast, sketch for a TV Globo show, and sound of Cielo’s payment devices

TEAM OF 2ND SCORE

guitar
Daniel Lopes
keyboard
Guilherme Ge
bass
Marfa
drums
Junior Moraes
voice, composition, and musical direction
Zanna
executive producer
Tati Botafogo

TEAM OF 1ST SCORE

solo guitar
Rodrigo Suricato
base guitar
Daniel Lopes
keyboard
Maycon Ananias
bass
Alberto Continentino
drums
João Viana
voice, composition and direction
Zanna
executive producer
Tati Botafogo
Cielo brand management
Rodrigo Pezzotta

SPECIAL PARTICIPATION

percussion and strings
Paulinho do Uakti